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Gorgias

Offer retention-worthy support with the AI-fueled customer service solution for Shopify stores
Software
San Francisco, California, US
GenderScore
Valid until 08/04/2025
Pacemaker
71

Our Mission

Gorgiasโ€™s mission is to empower entrepreneurs and improve the customer experience. They believe that commerce is a powerful force for good that has the ability to connect communities and foster progress. Gorgias is here to promote change by enhancing the customer experience, and, in turn, contributing to better living conditions for all.

Our Values

๐Ÿ‘‘ Always put our customer first

๐Ÿ† Strive for excellence

๐Ÿค Be 100% honest

๐Ÿ”ฅ Take extreme ownership

๐Ÿ’ฅ Maximize your impact

Perks

๐Ÿ’ฐ Competitive salary (60th and above percentile in compensation)

๐Ÿ’ผ Generous Equity Package

๐Ÿ๏ธ 5 weeks of vacation + 2 RTT (France employees)

๐Ÿผ 16-week parental leave

๐Ÿ‘ฉโ€โš•๏ธ Health coverage and retirement benefits

๐Ÿฝ๏ธ Lunch benefits

๐ŸŽง Ergonomic setup at your service + 700$ for your home workstation

๐Ÿง  Up to $2,000 of learning material and wellness support per year

๐ŸŒ  Hybrid setting (2 days a week) and 6 weeks full remote/year

๐Ÿ‘‹  Yearly company offsites 

 

Recruitment Process

โ˜Ž๏ธ Initial screening with a Gorgias recruiter

๐Ÿ‘ฉโ€๐Ÿ’ป Hiring manager interview

๐Ÿ“ƒ Real-life exercise (case study or coding challenge)

๐Ÿ‘ฅ Team interview (or live technical interview)

๐ŸŽฏ Leadership call (meet one of the leadership team members)

๐Ÿ‘ Reference check

๐ŸŽ‰ Offer

 

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