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This is the logo of Brevo (formerly Sendinblue)

Brevo (formerly Sendinblue)

79

IT Support Specialist

Technical
Noida, Uttar Pradesh
Full-Time
Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more. Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €142M ARR in 2023 (40% growth year on year) and has close to 1,000 employees globally.

As a fast-growing company, Brevo is in the process of growing the IT team. As a member of this team, you will be working closely with the infrastructure team and the cybersecurity team. We work with cutting edge technologies and the team is encouraged to explore and lead new projects.

As an IT Support Specialist, you will:

  • Analyze departmental needs, identify gaps, and boost efficiency, productivity, and accuracy.
  • Provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging, and perform day-to-day IT support tasks.
  • Implements IT operations, manages inventory, installs and configures operating systems, and installs and configures applications such as:
  • Windows 11 / MacOS / LinuxOS
  • Mobile Device Management systems (JumpCloud DaaS / ABM)
  • Manage collaboration tools and provide support (N1/N2)
  • Software management (antivirus software, password manager, MS Office, etc)
  • Track and maintain hardware and software inventory
  • Manage onboarding and off-boarding


    • What will contribute to your success:

  • 5-7 years of experience working as an IT Support Specialist or equivalent
  • A firsthand experience in system administration is appreciated
  • Advanced knowledge in the followings technologies: Networking Protocols (DNS, DHCP, OSI Model), Operating System (MacOS, Microsoft Windows 10 and Linux (Ubuntu, mint)) and Authentication Protocol (Oauth, SAML)
  • Experience in mobile device solutions and JumpCloud
  • Good understanding of infrastructure and information security
  • Highly positive attitude and ability to build conducive working relationships with colleagues from all levels
  • Excellent communication skills and a strong experience in a multicultural environment


    • What we offer:

  • A unique opportunity to join an international and collaborative startup environment in a hyper-growth context
  • The chance to grow your professional and technical skills, with real room for career progression
  • A modern office in a central location with free fruits & drinks & a lot of fun activities
  • Amazing referral program where employees can choose a gift item of 1.5 Lac including a bike, flight tickets, and many more.
  • 1.4x times your salary if you're working on any week off or holiday due to critical tasks/issues
  • An umbrella of leaves and holidays
  • Budget to support your workspace at home
  • Medical Insurance of INR 10 Lacs is borne by the company.
  • An employee-friendly compensation structure that includes Tax saving optional components where the employee can save extra tax
  • Bi-annual global company offsite; inter-office trips
  • Virtual Festival & Birthday celebrations, Team parties, & team-building outings


    • Meet with us

  • HR Screening - 15 mins
  • Round 1 - Technical Interview via Google Meet (60mins)
  • Round 2 - Technical Interview - F2F (60 mins)
  • HR discussion - 30 mins

    • This is the logo of Brevo (formerly Sendinblue)

    Brevo (formerly Sendinblue)

    The smartest and most intuitive all-in-one marketing platform for growing businesses.
    79
    GenderScore
    Pacemaker

    What we like about them

    Founded in 2012, Brevo has a mission to make the most effective marketing channels accessible to all businesses. They are already supporting over 300,000 active users across 160 countries. With headquarters in Paris, they also have offices in Seattle, Berlin, Noida, Sofia and Toronto. Sendinblue is truly committed to make their company an inclusive one. They stand-out by building their DE&I strategy listening to the ones who will most benefits from it: their employees. They also scored 77 in terms of Work-Life balance in our #GenderScore. And last year only, 22% of women were promoted! With 20% of women in Tech roles, they are looking to welcome more and more women into their Tech team. You could be one of them!

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