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Technical Support Analyst - Conversations (Hybrid Policy)
Technical
Noida, Uttar Pradesh
Full-Time
Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships to empower businesses and expand in a fast-changing digital world. Brevo makes it simple and accessible for businesses to grow their customer relationships with intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation, Meetings, and much more.
We are a rapidly growing team of more than 800+ employees, representing over 67 nationalities spread across eight offices in Paris, Berlin, Sofia, Noida, Bengaluru, Seattle, Vienna, and Toronto.
At Brevo, all Brevonauts evolve in a multicultural, caring, and flexible environment. We are an international team composed of tech & non-tech profiles looking for talents that share our values: empower the customer, build up together, impact first, humbly open, and people company.
At Brevo we serve more than 3,00,000 clients in 6 different languages all over the world.
As a Tech Support Analyst, you’ll be responsible for making sure they get the best help possible when they face technical challenges.
As Tech Support Analyst, you will:
What will contribute to your success:
Interview Process:
What we offer:
Founded in 2012, Brevo has a mission to make the most effective marketing channels accessible to all businesses. They are already supporting over 300,000 active users across 160 countries. With headquarters in Paris, they also have offices in Seattle, Berlin, Noida, Sofia and Toronto. Sendinblue is truly committed to make their company an inclusive one. They stand-out by building their DE&I strategy listening to the ones who will most benefits from it: their employees. They also scored 77 in terms of Work-Life balance in our #GenderScore. And last year only, 22% of women were promoted! With 20% of women in Tech roles, they are looking to welcome more and more women into their Tech team. You could be one of them!